Support/FAQ

Entertainment

  • How to purchase Mobile Legends Diamonds (Pinless)?
    1. Enter userID & zoneID.
    2. Select Package.
    3. Click Next.
    4. Wait for confirmation.
    5. Click Pay Now.
    6. You will receive the Diamonds in your MLBB account after a short while .

  • How to redeem Mobile Legends Diamonds (Gift Card)?
    1. Go to this link- https://m.mobilelegends.com/en/codexchange
    2.  Enter your game ID and redemption code.
    3. Open MLBB in-game inbox app to receive verification code and enter on redemption page(above step).
    4. Click “Redeem
    5. After code is successfully redeemed, switch to MLBB app’s inbox once again and claim your diamonds
    6. The credit will be added to your account immediately once you click on the “Claim” button.

  • How to reload Razer Gold?
    1. Go to this link- https://gold.razer.com/, and log in into your account/wallet 
    2. Note:Change country to be “United State” 
    3. Click on profile and then click Reload 
    4. Click payment method “Razer Gold PIN” 
    5. Enter redeem code and click “Next”
    6. A pop-up showing Reload successful message will appear
    7. You can also check in your Razer wallet to see if the voucher value has been added
  • How to redeem Onmyoji Arena gift card?
    1. Go to this link - https://www.oaglobalpay.com/
    2. Enter your Player ID
    3. Select Pudding Pay from Payment Method.
    4. Choose the amount to match your card denomination, otherwise, the redemption will fail
    5. Enter your GameCode card number and password
    6. Click Activate
  • How to redeem Minecraft Gift Cards?
    1. Log in to your Minecraft account and click "Redeem"
    2. Click the "Redeem Java Edition" button
    3. Key in the 25-digits codes and click “Redeem Code”
    4. Download and install the Minecraft game to your PC
  • How to redeem Minecraft Minecoins?
    1. Go to this link - https://www.minecraft.net/en-us/redeem/minecoins
    2. Key in your Minecraft Minecoins 25-digit code. Then, click “Submit” to proceed.
    3. You will be redirected to your Microsoft account to confirm your code which will be added to your Microsoft account. Click “Next”.
    4. Click “Confirm”

  • How to redeem Blizzard gift card?
    1. Go to this link-  https://us.shop.battle.net/en-us 
    2. Click "My Account" to "Log In" your account
    3. Enter your Blizzard Account registered Email or Phone and Password
    4. Under "Blizzard Balance" , click "Add Pre-Paid Card"
    5. Enter the redeem code and click "Redeem Code"
  • How to redeem PUBG gift card?
    1. Visit https://www.midasbuy.com/ot/redeem/pubgm
    2. Enter your Player ID and click “OK”
    3. Enter the redeem code then click “OK”
    4. A confirmation pop-up of the redeeming item will show up, click “OK” to confirm your redemption
    5. Check your PUBG mobile to confirm
  • How to redeem Xbox gift card?
    1. Login to your Xbox account with Microsoft email (Change location to the US)
    2. Go to “Settings” and click “Redeem Code”
    3. Enter your Xbox gift card code then click “Next” to proceed
    4. Click “Confirm” to confirm the amount credited is correct
    5. Your Xbox gift card credit will now be shown in your account
  • How to redeem Twitch gift card?
    1. Go to this link - https://www.twitch.tv/redeem
    2. Enter code and select “United States” in “Country of Residence” then click “Redeem”
    3. A Pop-up will appear showing success message 
    4. To check your balance, click on profile then click “Wallet”
    5. You can now start purchasing/subscribing to services inside Twitch.
  • How to redeem Steam gift card?
    1. Go to this link: https://store.steampowered.com/account/redeemwalletcode
    2. Sign in to your Steam account
    3. Enter the redemption code in “Steam Wallet Code” then click “Continue.”
    4. Fill in your mailing address and click “Continue”
    5. To verify see “Your Steam Account” panel

  • How to redeem Spotify gift card?
    1. Go to Accounts by clicking on profile
    2. Click on “Redeem” 
    3. Enter redemption code and US zip code(if asked)
    4. Click “Enter Code”
    5. New window will open showing “Your purchase is complete”
    6. To verify, go to Account then click Account Overview
  • How to redeem Rules Of Survival gift card?
    1. Go to this link- https://www.rospay.com/?l=en-US 
    2. Enter your Player ID and click “Confirm”. (If the ID is correct then you will see the username and server listed)
    3. To check your Player ID, please follow the instructions below:
      1. a)  Go to the game lobby and click the avatar profile in the top-left corner.
      2. b)  Go to the 'My Page' tab
      3. c)  The player ID is shown inside the box
    4. Select “Pudding Pay” then select Amount. Please note, you can only choose the amount that matches your card denomination, otherwise the redemption will fail.
    5. Click on “I have carefully read to the privacy and refund policy”, then click “Top Up”
    6. Fill your card number and password (card number and pass was sent to you after purchase) then click “Activate” to redeem your diamond.
    7. After clicking “Activate”, a pop-up message showing that you successfully top up your diamond on the games. Just click “OK” to finish the process
    8. You can verify the by going to Rules of Survival game app.

  • How to redeem Play Station gift card?
    1. Go to this link https://www.playstation.com/en-us/ 
    2. Log in if you already have a US account. Else, create a new account and select the United States in Country/Region
    3. Click on “Basic Account Information” to confirm your residential address in the US.
    4. Click on “Redeem Codes” and enter the redemption code, then click “Next”
    5. Click on “Add Funds” to add to your wallets
    6. Click “Done” to confirm successful redemption to your wallet
    7. Click on “Payment Management” and check on “Payment Settings” to confirm the account balance
  • How to redeem Nintendo gift card?
    1. Go to link- ec.nintendo.com/redeem/#/
    2. Enter your 16-digit code
    3. Click Next
    4. Re-enter your Nintendo Account password when prompted, then select “Add Funds” to complete the process
  • How to redeem gift card on Netflix?
    1. Open Netflix from Android/iOS device
    2. Go to “Menu” then tap “Account”
    3. It will direct to account information and redeem gift card option
    4. Enter your redeem code then click on “Redeem”
    5. Click “Apply to my Account”
    6. To check your gift card was credited in your account, Click on “Menu” and go to “Account” then you will see the Netflix credit amount
  • How to redeem iTunes gift card?
    1. Open App Store on your ios device, go to Account
    2. Tap “Redeem Gift Card or Code”
    3. Enter your iTunes Code then click “Redeem”

    How to Change your Apple ID Account Country?

    1. Go to “Settings” on your ios device, and click on “your name/account” 
    2. Click on "iTunes & App Store" and click your Apple ID
    3. Click “View your Apple ID” and Tap “Country/Region”
    4. Tap “Change Country/Region” and choose “United States”
    5. Review the Terms and Conditions then proceed to “Agree”, Select Payment Method to “None” then click “Next” to proceed
    6. Enter Billing Address (you can check on google a Zip Code, Street and City if you don’t have US address) 
    7. Once everything is filled, then click “Next” to proceed and confirm.
  • How to redeem Google Play gift card?
    1. Go to Google Play Store app, Tap “Account” then tap on “Redeem”
    2. Enter redemption code then tap “Redeem”
    3. Confirm Email Address / Google Play Account then Tap “OK” wait until you get a confirmation that you successfully redeemed

    How to change your Google Play Account Country?

    1. Go to play.google.com, tap "Settings"
    2. Click "Country/Region" 
    3. Click “Create New Profile”
    4. Click “Continue” to process create new profile
    5. Choose Country / Region to US then click “Continue”
    6. Fill out with your Name and Address then click “Submit”
    7. New profile will be created.
    8. You can check your new country by clicking “viewing profile”

  • How to redeem Garena Free Fire shells?
    1. Go to website: shop.garena.sg/app
    2. Click on “Free Fire” then click on “Player ID” 
    3. Input your Player ID then click on “Login”.
    4. Note: to check your game play ID, open Free Fire app, click on you profile.
    5. After you logged in, click “Garena PPC”, and enter your “Garena Prepaid Card password” which was sent to you after purchase.
    6. Click “Confirm” then you will get a confirmation message that you have successfully redeemed.

  • How to redeem gift card on Amazon?
    1. Click on account, following pop up will appear, click on “Gift cards”
    2. Click “Redeem a Gift Card”.
    3.  Input Redeem code then click “Apply to your balance”
    4. You have successful top up/redeem your balance
    5. To check your balance after redemption, go to account then click on gift card, you will see your balance.
    6. To redeem the balance you can purchase the products or subscribe in store including Prime Video content as well.

    How to subscribe to Prime Video?

    1. To subscribe to Amazon video content, simple to go “Prime Videos” under account
    2. Click on “Start  your 30-day Free Trial”
    3. Scroll down to payment option, choose “Use your gift card balance when available” then click “Continue”
    4. Follow the remaining instructions to subscribe to it.

  • How to redeem Roblox gift card?
    1. Go to roblox website via link – https://www.roblox.com/ and log in to your Roblox account.
    2. Once you are login, click on “Gift Cards”.
    3. Input your voucher/PIN code received via notification or in transaction history, then click “Redeem”.
    4. Complete the verification test (if asked).
    5. Wait for the “Success” Confirmation.
    6. Your account will be topped up.